5 certainties of Frank

1. Free returns within 14 days

   Are you not satisfied with the product you ordered from us? No need to worry, as you have 14 days to return the product to us. Free of charge, no questions asked. Want to know more? Read more.

2. Free shipping over £20,-

   Frank delivers your order for free within the United Kingdom when you spend £20,- or more. For orders under £20,- we charge £4,- shipping costs. The price in your shopping cart is the price including shipping costs (if any). Once you have ordered your products, you will receive a track & trace code. With the track & trace code you can follow your parcel from our warehouse to your doorstep. This way you will know exactly when you can expect your newly bought items.

3. Fast delivery

   If we have the product in stock in our warehouse and you order on week days before 22.00 we will ship within 24 hours. If you order on Sunday before 17:00 we will ship the same day. We offer a lot of products in our shop, so it can happen that we don't have a product in stock. When this is the case, the estimated delivery date will be shown at the product page.

4. Safe shopping

   Thanks to the security from Symantec you can be sure that your payment occurs in a 100% safe environment.

5. Reliable

   We have been active online for over 10 years with various webshops. Service and reliability are the core values of our company, and so we have grown to more than 350 shops in Europe.