Contact us
Our customer service is here to help you
Would you like to be informed about a specific product or your order? Please let us know by getting in touch with our customer service. Our dedicated customer service agents are here for you, seven days a week! During weekdays, you can reach Frank from 8.00 to 16:00.
Online Dispute Resolutions
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/.
We do not intend to participate in dispute settlement proceedings before a dispute resolution body.
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Send a mail to marketing@frank.nl
Call, write or mail
We are only a phone call away
The customer service line can be reached by phone at:
0330 808 0283
You can also reach us via email:
The email address of our customer service is:
info@frank.nl
Send a letter
You can find our contact information in the next panel
Frank B.V.
Customer Service
Postbus 11122
9700 CC Groningen
The Netherlands
Address information
Headquarters
Frank B.V.
Rozenburglaan 11
9727 DL Groningen
The Netherlands
CoC: NL 02083727
VAT nr.: GB204.9746.02
Logistics
Frank B.V.
Ulgersmaweg 2
9731 BS Groningen
The Netherlands
Returns
Frank B.V.
t.a.v. Returns
Ulgersmaweg 2
9731 BS Groningen
Nederland
The Netherlands